We are pleased to offer you a simple and effective way to get help.
With our new thread system, you can easily create a new case for each of your support requests. This ensures that all communication and information related to a specific inquiry is gathered in one place.
Here's how it works:
Create a new thread: Click the 'Create new thread' button to start a new support request.
Describe your problem: Provide a clear and detailed description of your challenge.
Attach files (optional): Upload relevant screenshots or documents that can help us better understand the issue, and briefly describe what the files are about.
Follow your case: You can return to your created threads at any time to check the status and continue the dialogue.
We strive to provide you with the best possible support experience, and we believe that this system will help us resolve your issues faster and more effectively.